Frequently Asked Questions
1 What is Pulse?
Pulse is a revolutionary new downloader offering blazing fast speeds and powerful control over your libraries. Kontakt Hub uses Pulse to power our downloads and to make managing your libraries more efficient for you.
After your purchase we will send you a unique code (you will also find the code in your account). Use the code with Pulse to power your download and installation. More information about Pulse can be found here.
2 What is Sampleism?
Sampleism is a deep resource of cool, unique, inspiring and incredible sample libraries, patches, plugins and software made by talented developers from all around the globe. These creative developers include some of the biggest names in sound design and some of the biggest companies in the business.
If you are a composer, sound designer, producer or hobbyist you will find the worlds finest libraries right here for instant download.
Earn rewards every time you buy and discover exclusive libraries made by our partner developers that you won't find anywhere else.
Take a look at our current deals.
3 What are Samples?
Samples are your reward system. Every time you spend on Sampleism you earn Samples. Samples can be used to apply discounts at checkout. In the future you will be able to use Samples for all sorts of offers including free products.
Every Sample you have in your account will entitle you to 1p off your order so, if you have 500 Samples, that's £5 off! For every order you make your will earn 3% back in the form of Samples.
4 Can I Sell My Libraries on Sampleism?
Yes you can and we offer great incentives. It all depends on how good your libraries are. Get in touch.
5 I Have A Question That's Not Here — Where Can I Get Help?
6 How do I download my purchases?
Once you have purchased some products you can download the files to your computer instantly. To download your files click on 'My Account'
In your account locate the 'Your Purchases' section and click 'View All'
Here you will find a list of all products you have purchased.
Locate the product you want to download and click the download icon to access the download page.
Please download all parts to a safe location on your computer. If the product is large it will likely be split into a multi-part archive. You will need software in order to extract the files. We recommend using Winrar if you use a PC or UnRarX if you are running IOS.
If it is a multi-part archive you simply need to richt click (on pC) and choose extract here and the software will extract all files from all parts at the same time.
IMPORTANT - Please ensure you are using a computer to download your purchases. Download links are not visible on mobile devices
7 Can I download an Invoice for my purchases?
Yes you can! In your account locate the Invoice Download icon as shown below:
8 Do I earn rewards for reviewing products?
You can leave reviews for the products you have purchased on Sampleism. You can only leave reviews if you are a genuine certified customer so you can be sure all the reviews you see on the site are honest and trustworthy.
In your account you can leave reviews either by clicking the link in 'Your Purchases' or by checking out the 'Contribute to Sampleism' section.
Each review you make will earn you 25 Samples which you can use for money off future orders.
You can leave a star rating for each review. If you like a product please leave a review. It genuinely means a lot to us and the individual developers to hear your feedback and it helps other customers make informed decisions about what they are buying.
9 Can I follow developers I like the most?
Yes you can. You can follow a developer to get updates when they release new products or run promotions. You will see the 'Follow Developer' icon dotted around the site.
Click it to start following the developer. You can view which developers you follow (and choose to unfollow them) in your account. You can also view a list of all developers to find new sounds you may not have heard before. Explore and have fun!